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Top Collaboration Software 2023
It is vital to choose the right collaboration software. However, if you use the right team collaboration software, you will improve both the process and the final result.
When a team chooses the right tool, it can be more productive. Communication between remote teams is facilitated more efficiently, which strengthens the team. Listed below are the best tools that enable team collaboration to assist our readers with making the right choice.
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PROVIDER INFO |
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HEADQUARTERS | Scottsdale, AZ | Belmont, CA | San Jose, CA | Atlanta, GA | San Francisco, CA | Orem, UT |
YEAR FOUNDED | 2006 | 2003 | April 21, 2011 | 2000 | 2011 | 2006 |
SERVICE AVAILABILITY | United States | Worldwide | 40+ Countries | USA & Canada | US/CA + Worldwide | United States, Canada |
TYPES OF SERVICE OFFERED | Business Phone Service, Hosted PBX, SIP Trunking, Call Center | Business VoIP, Hosted PBX, Web Conferencing, Team Collaboration, Unified Communication, Paperless Fax Business VoIP, Hosted PBX, Web Conferencing, Team Collaboration, Unified Communication, Paperless Fax | Business Phone, Hosted PBX, Video Meetings, Web Conferencing, Webinar, Chat | Business VoIP, Hosted PBX, Residential VoIP, SIP Trunking, Call Center Software, Web Conferencing, APIs | Business Voice, Video Conferencing, Contact Center | Business VoIP, Hosted PBX, Cloud Communication |
POPULAR SERVICE PLAN | Office Pro Plus | Office Premium | US & CA Unlimited | Unlimited Extensions | San Francisco, CA | Hosted IP |
MONEY BACK GUARANTEE | Cancel Anytime for a Full Refund | 30 days free trial. Cancel anytime. | First Month Free | Cancel Anytime, No Fees. | None | Cancel Anytime, First Month Free |
FREE TRIAL | 30 Days | 30 Days | First Month Free | Not Offered | 14 Days | First Month Free |
MORE DETAILS | Get Pricing | Get Pricing | Get Pricing | Get Pricing | Get Pricing | Get Pricing |
HOSTED PBX PROVIDER SERVICES & PRICING OVERVIEW |
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MONTHLY COST OF CHEAPEST SERVICE | $19.95 | $19.99 | $10/mo/user | $19.99 | $15/mo/user | $19.95 |
AMOUNT OF LINES PER PRICE TIER | 1-4 Lines: $34.95/mo/user 5-20 Lines: $29.95/mo/user 21-100+: $19.95/mo/user | 1 Line: $34.99/mo/user 2-19 Lines: $24.99/mo/user 20-99 Lines: $21.99/mo/user 100+ Lines: $19.99/mo/user | No tier restrictions. Same price per user for all sizes | New customer promo - Unlimited Users $19.99/mo/extension | Varies | 1-4 Lines: $29.95/mo/user 5-9 Lines: $25.95/mo/user 10-24 Lines: $23.95/mo/user 25-49 Lines: $21.95/mo/user 50+ Lines: $19.95/mo/user |
MONTH TO MONTH OPTION | ||||||
METERED PLANS | Starts as $8.95 100 Minutes | $10/mo + pay per usage | $14.99/mo + $0.03/min | Local Only | ||
CUSTOMIZABLE PLANS | ||||||
SETUP FEE | Free | Free | Free | Free | Free | Free |
NUMBER PORTING FEE | Free | Free | Free | Free | Free | Free |
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TOLL FREE NUMBERS | Number Provided Free (Incoming calls are $0.02/min) | Number Provided Free (Incoming calls are $0.02/min) | $5/mo | $39.99/mo, No per minute charges | $1.75/mo (Incoming calls are $0.019/min) |
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BYOD OPTION | Works with most IP Phones | |||||
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HOSTED PBX PROVIDERS - COMPARE ALL AVAILABLE FEATURES |
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ADVANCED CALL FORWARDING | ||||||
ANONYMOUS CALL REJECTION | ||||||
AUTO ATTENDANT | ||||||
BUSY LAMP FIELD | ||||||
BUSINESS SMS | ||||||
CALL QUEUING | $14.95/mo/user | $14.99/mo plus $0.03/min | Enterprise Plan Only | |||
CALL ME NOW | ||||||
CALL NOTIFICATIONS | ||||||
CALL PARKING | ||||||
CALL RECORDING | $5.95/mo/user | $4.99/mo for 15 hours recording time | *Free to all new customers |
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CALLER ID | ||||||
CONFERENCE CALLS | $19.95/mo/user | |||||
DIAL-BY-NAME DIRECTORY | ||||||
DO NOT DISTURB | ||||||
E911 | ||||||
FIND ME/FOLLOW ME | ||||||
GROUP PAGING | $4.99/mo per group | |||||
HUNT GROUP | ||||||
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ON-HOLD MUSIC | ||||||
PAPERLESS FAXING | Starts at $4.95/mo/500 pages | Starts at $4.95/mo/500 pages | $4.95/mo Unlimited Virtual Fax | Free V-Fax Only |
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PRIVACY OPTIONS | ||||||
PUSH TO TALK | ||||||
SELECTIVE CALL ACCEPTANCE | ||||||
SELECTIVE CALL REJECTION | ||||||
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SIMULTANEOUS RING | ||||||
SWITCHBOARD SOFTWARE FOR LIVE RECEPTIONIST | ||||||
THREE-WAY CALLING | ||||||
UNLIMITED EXTENSIONS | ||||||
VIDEO CONFERENCING | ||||||
VIRTUAL EXTENSIONS | $4.95/mo/ext | $14.99/mo/ext | ||||
VOICEMAIL TRANSCRIPTIONS | $4.99/mo/ext | |||||
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NETWORK |
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NUMBER OF SERVER LOCATIONS | 8 | 19 in North America and 28 worldwide | 17 worldwide | N/A | 5+ | 10 |
FULLY REDUNDANT NETWORK | ||||||
SERVICE LEVEL AGREEMENT | ||||||
UPTIME GUARANTEE | Varies | Varies | 99.995% |
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REALTIME SYSTEM STATUS MONITORING | ||||||
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INTEGRATION |
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NETSUITE | ||||||
OFFICE 365 | ||||||
ORACLE | ||||||
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SUPPORT |
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HOURS | US & Global, Mon-Fri 5am-6pm, Sat-Sun 6am-6pm, MST | 24/7 | 24/7/365 Live Agent Support | 24/7 | 24/5 | 24/7 |
EMAIL SUPPORT | 24/7 | |||||
INSTANT CHAT | 24/7 | |||||
FAQS SECTION | ||||||
VIDEO TUTORIALS | ||||||
E-GUIDES | ||||||
ONLINE TICKET SUBMISSIONS | ||||||
MORE DETAILS | ||||||
Software for Team Collaboration
In terms of software and online services that enable companies and individuals to work collaboratively on common projects, regardless of their physical location, team collaboration software, also known as Team collaboration software, is a term used to describe these different types of software and services. A simple email tool can be as complex as a sophisticated project management software program. Team collaboration software serves the primary purpose of aligning workers by supporting a group of two or more individuals and assisting them in achieving a common goal.
Team collaboration software is a subset of a collaboration platform. Although they have overlapping features, Team collaboration software focuses on providing real-time messaging and can replace email among teams. In addition to video conferencing, Team collaboration software allows voice calls as well. Ultimately, these tools enable a more coordinated workflow by providing a unified platform for file sharing, online storage, team discussion, task assignment, and real-time collaboration.
The modern workplace is moving away from being a physical location, which makes Team collaboration software a vital part of an enterprise’s workflow. By improving communication among remote team members and increasing productivity, the right tool can strengthen the team. As a result, Team collaboration software allows users to archive work history, which facilitates the learning process.
Team Collaboration Software Features
Many project management software programs offer collaboration features, such as task updates, progress visualization charts, and file sharing. In addition to video conferencing, client-facing portals, and live sharing of collaborative documents, tools designed specifically for collaboration incorporate even more specific features. Nevertheless, Team collaboration software primarily possesses the following features:
- Management of tasks
- Management solutions for documents
- Management of projects
Users can manage the tasks across multiple projects using one screen using effective Team collaboration software. By using this feature, users can quickly view due dates, conversations, files, checklists, and time logs for each task, saving them time and improving workflow efficiency. In addition, users can reassign work, reprioritize tasks, and add resources as needed. Users receive notifications about project tasks they are responsible for, as well as notifications when tasks need to be accepted or rejected. In any file format, a complete report of the task should be available.
Document management solutions enable users to store, organize, collaborate on, and share documents and media files. It also includes a feature that automatically notifies team members when a shared document is approved, rejected, viewed, uploaded, downloaded, or comments are added. Furthermore, the document management solution supports dragging and dropping files into a folder on a user’s hard drive, the network drive, or the team drive.
Team collaboration software’s most important feature is project management. Among the capabilities provided are sharing updates, asking questions, conducting polls, and recognizing team members. By allowing guest users to join, customers and partners can access the project transparently and easily. It is important to connect a task management module to this feature to ensure that projects remain on track and that resources are available for each task.
Tool Types for Team Collaboration
Team collaboration software includes file sharing tools, instant messaging (IM), cloud storage, online whiteboards, document synchronization, video conferencing, and calendar sharing.
File sharing tools enable teams to quickly distribute and transfer files and provide access to other members. By eliminating email transfer, inboxes are relieved of the distraction of heavy files and notifications. A shared file can be anything from a document to a video or even software.
Groups can send text messages and upload files using IM tools. Almost all instant messaging apps support video files, voice communication, and video conferencing. Data can be stored remotely on a network through cloud storage tools. By doing this, all team members have easy access to information centralized in one place.
Using an online whiteboard instead of a physical one, teams can communicate visual information with graphs, drawings, and text, all of which are easily erasable.
All changes made in one version of a document are automatically applied to the other version as well thanks to document synchronization tools. The employees will always have the most recent version of the information since both documents are identical.
A video conferencing tool allows people from multiple locations to communicate using video in a live, visual conversation. With video conferencing, teams can meet in person without having to commute.
Additionally, users can schedule appointments without consulting each other through calendar sharing tools. The central calendar will display all the participants’ schedules and conflicts, allowing the person organizing the meeting to quickly find a time that works for everyone and send an invitation. This will foster teamwork and save time.
Collaborative Tools for Teams have many Benefits
Most business environments benefit from team collaboration software, improving work processes and outcomes. The following are specific benefits of using team collaboration software:
- Improved communication, particularly among remote teams
- All communications, files, and progress updates can be centralized, resulting in a clearer exchange of information
- A more efficient feedback process is achieved through faster file sharing
- A reduction in miscommunications since all communications are recorded
- Improved visibility into the progress of each team member and the entire project
- A better sense of team unity as team members can connect on a more personal level
- Enhanced productivity through improved teamwork and cohesion
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