Meetings
- Up to 100 attendees
- Numerous meetings up to 40 minutes max.
- Robotic captions
Whiteboard
- 3 boards that can be edited and 25 MB of cloud storage
Messaging
- Chats and channels for working together, transferring files, and more
Meetings
- Host up to 100 participants
- Unlimited meetings for up to 60 minutes
- Direct and group messaging for collaboration out side of Meetings
- Chat features with document sharing
Whiteboard New
- 3 editable boards with 25MB of cloud storage
Meetings
- Up to 100 attendees
- cloud recording storage up to 5GB (per license)
- Robotic captions
Whiteboard
- 3 boards that can be edited and 25 MB of cloud storage
Messaging
- Chats and channels for working together, transferring files, and more
Meetings
- Up to 300 attendees
- cloud recording storage up to 5GB (per license)
- Robotic captions
Whiteboard
- Countless boards
Messaging
- Chats and channels for working together, transferring files, and more
Extra Benefits
- Single sign-on
- Managed domains
- Company branding
Meetings
- Up to 500 to 1000 attendees
- Countless cloud recording storage
- Robotic and Interpretive Captions
Whiteboard
- endlessly editable boards with basic features
Messaging
- Chats and channels for working together, transferring files, and more
Phone
- Full-featured PBX
- Metered outbound calls
- Call queues & IVR
- Power Pack*
- Common Area Phone*
Extra Benefits
- Single sign-on
- Managed domains
- Company branding
Basic | Basic Plus | Pro | Business | Business Plus | Enterprise | |
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Meetings features | ||||||
Participant capacity | 100 | 100 | 100 | 300 | 300 | 500 *1,000 for Enterprise Plus |
License count | 1 | 1 | 1-9 | 10-99 | 10-99 | > 250 |
Technical support | Help center | Help center | Ticket & live chat | Ticket & live chat & phone | Ticket & live chat & phone | Ticket & live chat & phone |
Billing cycle and terms | Free | Free | Monthly or annual | Monthly or annual *Multi-year contracts available through sales | Monthly or annual | Annual agreements only |
Unlimited meetings |
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Meeting duration | 40 mins | 60 mins | 30 hours | 30 hours | 30 hours | 30 hours |
Recording | Local | Local | Local & 5 GB cloud (per license) | Local & 5 GB cloud (per license) | Local & 10 GB cloud (per license) | Local & Unlimited cloud |
Telephone dial-in | - | - | Toll-based | Toll-based | Toll-based | Toll-based |
Screen sharing |
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Breakout rooms |
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Virtual background |
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Personal Meeting ID |
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Private & Group chat |
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Host controls |
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Co-Annotation on screen share |
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Remote keyboard & mouse Control |
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Multi-share |
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TLS encryption |
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AES-256 Encryption for real-time content |
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Waiting room |
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Built into Zoom for home devices New |
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Pin multiple people New |
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Spotlight multiple people |
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Filters |
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Polling | - | - |
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Co-host & alternate host | - | - |
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Assign meeting scheduler | - | - |
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REST API | - | - | Pro REST API Rate Limits | Pro REST API Rate Limits | REST API Rate Limits | REST API Rate Limits |
Skype for Business (Lync) interoperability | - | - |
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Streaming | - | - |
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Reporting | - | - |
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User management | - | - |
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Automated Captions New |
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Admin portal | - | - | - |
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LTI integration | - | - | - |
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Recording transcripts | - | - | - |
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Branding | - | - | - |
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Managed domains | - | - | - |
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Language interpretations | - | - | - |
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Executive business reviews | - | - | - | - | - |
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Bundle discounts | - | - | - | - | - | - |
Includes Webinar 500 | - | - | - | - | - |
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Zoom Whiteboards | 3 | 3 | 3 | Unlimited | Unlimited | Unlimited |
Translated Captions | - | - | - | - | ||
Phone features |
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Unlimited internal calling | - | - | - | - |
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Metered outbound calling | - | - | - | - |
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Unlimited outbound calling | - | - | - | - |
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Industry-leading HD call quality | - | - | - | - |
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Native Windows, MacOS and Linux desktop apps | - | - | - | - |
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Native mobile apps for iOS and Android | - | - | - | - |
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Port existing numbers or purchase new ones (DID) | - | - | - | - |
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Toll free numbers | - | - | - | - |
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Phone extension number | - | - | - | - |
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Voicemail with transcription | - | - | - | - |
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Unlimited auto attendants/IVR | - | - | - | - |
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Dial by name directory | - | - | - | - |
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Automatic call distribution groups (ACD) with call queueing | - | - | - | - |
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Barge/Monitor/Whisper/Takeover | - | - | - | - |
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Holiday and business hours routing | - | - | - | - |
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3-Way ad hoc conference calls | - | - | - | - |
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Call recording | - | - | - | - |
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Configurable anonymous and specified call blocking | - | - | - | - |
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Emergency calling | - | - | - | - |
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Nomadic E911 addressing (US and Canada) - Download the Data Sheet | - | - | - | - |
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Emergency response center | - | - | - | - |
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Shared line appearance/delegation | - | - | - | - |
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Call handoff between devices | - | - | - | - |
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Call park | - | - | - | - |
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Chat (Presence, 1:1 and Team Messaging) | - | - | - | - |
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Admin features |
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Zero-touch provisioning of phones | - | - | - | - |
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Mix types of plans in an account | - | - | - | - |
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FEDRamp moderate compliance | - | - | - | - |
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Real time reporting and quality dashboards | - | - | - | - |
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Support for virtual desktop (VDI) environment | - | - | - | - |
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24 x 7 global customer care | - | - | - | - |
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Bring your own carrier support | - | - | - | - |
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Hybrid integration to legacy PBXs | - | - | - | - |
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Security features |
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SSO | - | - | - |
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256-bit authentication / media encryption support | - | - | - | - |
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Enterprise APIs and security | - | - | - | - |
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Optional Add-on Plans
*You must have at least one Licensed user to purchase these Add-on plans.

- Increase the strength of attendees in meeting plans
- Up to 500 or 1,000 active participants can participate
- Options for monthly and yearly billing.

- From the Zoom Cloud, you may store, stream, and download your video recordings in MP4 or M4A file formats.
- There are storage choices up to 5TB each month.

- Local toll numbers are included in all paid plans, but Audio Plan also gives you access to Call Out, international Toll-free, and local dial-in for premium nations.
- Your participants can call in for free using any device.
- Simple to choose one or more nations for Toll-free call-in

- Reduce downtime and swiftly address support issues with priority response.
- To identify issues, get in touch with support engineers by phone, chat, or email.

- Call Waiting Historical Reports and Real-Time Analytics
- Desktop Power User experience.

- Connect your H.323/SIP systems to Zoom Rooms, desktop, tablet, and other H.323/SIP endpoints
- Connectivity for cloud-based or on-premise (VM) rooms that work with a variety of legacy endpoints, including Polycom, Cisco, Lifesize, and others

- An additional feature for Zoom Meetings and Zoom Phone
- Solution for conversation intelligence for call and opportunity insights







People simply create accounts and don't contact me again all I ever observe is the utilization on the dashboard increase steadily. I never get asked how to use Zoom.’
GREG MARTIN, DIRECTOR OF NASDAQ
Client Reviews
FaQs
- Users regularly join meetings using Zoom Meeting on their home or office computer or mobile device. As a dedicated meeting environment for shared spaces (like conference rooms), Zoom Rooms is built to work on hardware and appliances and is excellent for team collaboration.
- The device on which the Zoom Meeting software is installed is not intended to be a shared resource; rather, it is assigned to a specific user. With a single consistent interface, Zoom Rooms provides a dedicated, shared area for communications and collaboration.
- Only in US and Canada
- Local SMS and MMS
- Outbound calling and extension to extension. Every outgoing minute will be accounted for. View the metered rates
- making and receiving calls from various devices and/or applications
- Latest phone features
- making and receiving calls from various devices and/or applications
- Latest phone features
- Extra feature: Limitless calling to 18 countries/territory
- Dial number directly
- In one of the 40+ countries and territories selected, you get unlimited domestic calling
- making and receiving calls from various devices and/or applications
- Latest phone features
- Extra feature: Limitless calling to 18 countries/territory
pro | Metered | Unlimited | Select | |
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Unlimited internal calling |
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Metered outbound calling |
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Unlimited outbound calling | - | - |
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Industry-leading HD call quality |
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Native Windows, MacOS and Linux desktop apps |
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Native mobile apps for iOS and Android |
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Port existing numbers or purchase new ones (DID) |
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Toll free numbers |
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Phone extension number |
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Voicemail with transcription |
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Unlimited auto attendants/IVR |
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Dial by name directory |
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Automatic call distribution groups (ACD) with call queueing |
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Barge/Monitor/Whisper/Takeover |
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Holiday and business hours routing |
|
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3-Way ad hoc conference calls |
|
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|
|
Call recording |
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|
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Configurable anonymous and specified call blocking |
|
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Emergency calling |
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Nomadic E911 addressing (US and Canada) - Download the Data Sheet |
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Emergency response center |
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Shared line appearance/delegation |
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Call handoff between devices |
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Call park |
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Chat (Presence, 1:1 and Team Messaging) |
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DEVICES SUPPORT |
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Plug-and-play VoIP phones |
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Analog devices support (ATA, paging, etc.) |
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Hot desking |
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ZOOM MEETINGS |
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Elevate a call to a Zoom Meeting |
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Transfer a call to a Zoom Meeting or Zoom Room |
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INTEGRATIONS |
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Salesforce |
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Slack |
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Contact center |
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Microsoft |
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CENTRALIZED ADMINISTRATION |
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Single sign-on via SAML 2.0 |
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256-bit authentication / media encryption support |
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Enterprise APIs and security |
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Zero-touch provisioning of phones |
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Mix types of plans in an account |
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FEDRamp moderate compliance |
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Real time reporting and quality dashboards |
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Support for virtual desktop (VDI) environment |
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24 x 7 global customer care |
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Bring your own carrier support |
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Hybrid integration to legacy PBXs |
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SMS & MMS | - |
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Optional additional plans
Only accessible by those who have one licensed plan
- Your phone plan should include toll-free lines so that others can contact you for free.
- Use as a personal direct line or the authorized company number.
- Increase the amount of local, toll-free, or premium international calls in your package (support for a local phone number in Hong Kong SAR for an additional cost)
- Use the additional number as the authorized company number or a personal direct line.
- Any of the unlimited calling plans might include an add-on package.
- The following countries are included in its international calling add-on plan: US, Canada, UK, Ireland, Australia, New Zealand, Austria, Denmark, France, Germany, Italy, Portugal, Spain, Sweden, Belgium, Netherlands, Switzerland & Puerto Rico.
- Call Waiting Historical Reports and Real-Time Analytics
- Desktop Power User experience.
- Through tiered plans, prioritized technical resources and committed developer work hours are made available.
- Quickly identify and fix development-related problems while adhering to predetermined goal response times.
- Utilize Zoom's secure Developer Support Portal to effortlessly manage open support cases and connect directly with customers.
- Get professional assistance with your developer administration requirements, including aid with app marketplace releases, maintenance, and submissions.







At Ciena, we love Zoom - it transformed us into a video culture, but the missing piece was external phone calling. We wanted to make communications easy by consolidating into one tool, so we were excited when Zoom Phone debuted.
HENRY KU, DIRECTOR IT INFRASTRUCTURE AT CIENA
Frequently Asked Questions
- Unlimited webinar sessions for up to 30 hours each
- Brand your Zoom Webinars with a customized backsplash and control over speaker virtual backgrounds
- Ability to export registrant and attendee lists
- Integrate with CRM and marketing automation tools
- Monetize your webinar through paid registration
- Ability to live stream your webinar to third-party platforms
- Record your webinar to the cloud
- Access to post-session reporting
- Unlimited webinar sessions for up to 30 hours each
- Brand your Zoom Webinars with a customized backsplash and control over speaker virtual backgrounds
- Ability to export registrant and attendee lists
- Integrate with CRM and marketing automation tools
- Monetize your webinar through paid registration
- Ability to live stream your webinar to third-party platforms
- Record your webinar to the cloud
- Access to post-session reporting
Webinar | Zoom Events | |
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Duration per session | 30 hours | 30 hours |
Event-type options | Single-session | Multi-day, Multi-track sessions |
Attendee networking | In-webinar chat only | Attendee networking through chat-enabled event lobby |
Professional services available | As an add-on | As an add-on |
Customizable pre and post event email reminders |
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Customizable registration |
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100+ interactive video panelists, 49 viewable on screen at one time |
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Live polling and results |
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Practice session for pre-event panelist prep |
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Live transcription |
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Language interpreter support |
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Cloud recordings and text transcripts |
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Performance and audience engagement reports |
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Integrations |
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Event management platform (agenda builder, speaker list, registration) | - |
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3-Way ad hoc conference calls | - |
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Session/Speaker video previews | - |
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Ticketing (paid/free) | - |
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Streaming previews in event lobby | - |
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Sponsor support | - |
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Event hubs | - | Unlimited |
Plans with Optional Add-ons
*Add-on plans may only be purchased by users who have a Licensed account.
In Audio Conferencing, the monthly fee starts at ₹10,000/month, and the rates are based on the actual rate per call. In the event that you exceed the commitment for calls per month of ₹10,000, you will be charged overage fees based on the rates listed below.
- National and international toll numbers are included in all paid plans, but Audio Plan allows you to add Call Out, global Toll-free, and local dial-in for premium countries as well
- Participants can use any device to call in free of charge
- Call in for free from one or multiple countries
- Utilize Zoom Event's expertise to maximize your event
- White-glove event management, live on-site support, and consulting are available
- Zoom offers support for Zoom Webinars, Zoom Events, as well as Zoom Meetings
- Stream, download, and store your video recordings on Zoom Cloud
- File formats include MP4 and M4A
- A monthly storage option of up to 5TB is available
- A tiered plan that offers priority technical resources and dedicated developer work hours
- Our developer administration team provides help with submissions, releases, and maintenance of the App Marketplace
- Utilize Zoom's secure Developer Support Portal to communicate directly and manage open support cases
- Deliver rapid, targeted response times for troubleshooting and resolving development issues
FAQ’s
- Event management solution with all-in-one functionality
- Host and event hubs for showcasing and organizing events
- Ticketing and registration options are customizable
- An event lobby with chat functionality allows attendees to network
- Private or public events, free or paid, a variety of options
- Reporting of event registrations, attendances, and ticket sales
- Fundraising options available for your event
- Just one tap to enter meeting rooms
- Wireless proximity sharing with one click
- Wireless multi-share
- 720p HD video & audio
- Up to 1,000 video participants or 10,000 webinar viewers are supported.
- Unlimited use of digital signs inside and outside of rooms
- Scheduling Displays with No Limits
- Room management
- Whiteboarding with touch interaction and co-annotation
- up to 10 room controllers are supported
- allows for up to three displays
- supports all available cameras in the room
- Third-party meetings are one-click away
- Utilizes open hardware ecosystems and appliance hardware
- Exchange, Google, and Office 365 calendar integrations
- User-friendly interface
- Cloud meeting transcription and recording
- Take advantage of a 30-day free trial of Zoom Rooms now
- 49 Zoom room licenses are available online
- Do you require assistance with large-scale installations or more than 49 room licenses?
Optional additional plans
Only accessible by those who have one licensed plan
- Link your H.323/SIP systems to Zoom Rooms, desktops, tablets, and other H.323/SIP endpoints
- works with numerous legacy endpoints, such as Polycom, Cisco, Lifesize, and others
- On-Premise and cloud-based (VM)room connector
- Professional Services will analyze your requirements and provide the ideal layout for your meeting places.
- Your sole point of contact for remotely managing the implementation will be a project manager.
- On-site or remote installations are done by Zoom-certified technicians.
- Lease equipment on a monthly basis for cheap upfront expenses and reliable spending
- Simple upgrades to keep your hardware up to date
- Easily upgrade or downgrade your hardware as per your business needs
- To install and keep an eye on your hardware, add managed services.
- Through tiered plans, prioritized technical resources and committed developer work hours are made available.
- Quickly identify and fix development-related problems while adhering to predetermined goal response times.
- Utilize Zoom's secure Developer Support Portal to effortlessly manage open support cases and connect directly with customers.
- Get professional assistance with your developer administration requirements, including aid with app marketplace releases, maintenance, and submissions.
FAQs
- Users regularly join meetings using Zoom Meeting on their home or office computer or mobile device. As a dedicated meeting environment for shared spaces (like conference rooms), Zoom Rooms is built to work on hardware and appliances and is excellent for team collaboration.
- The device on which the Zoom Meeting software is installed is not intended to be a shared resource; rather, it is assigned to a specific user. With a single consistent interface, Zoom Rooms provides a dedicated, shared area for communications and collaboration.
- SMS, phone, video, and webcam channels
- Video-based waiting rooms
- profiles of routing
- Every PSTN/Voice minute will be accounted for. View the metered rates
- experience as a native supervisor and agent
- management of agent profiles
- Integrated analytics to track productivity
- Licencing per-agent

Optional additional plans
Only accessible by those who have one licensed plan
- To make it easier for clients to contact your business, include virtual service lines in your contact center plan.
- Offered in the US and Canada. low call arrival rates. limited capacity for travel
- To allow clients to call your business for free, include Toll-Free phone numbers in your Contact Center package.
- in the US and Canada. attractive call rates when incoming